The majority of Lorena pieces are crafted from premium 316L stainless steel and generously dipped over with either 18K Gold or .925 Sterling Silver for a premium, professional finish. Rhinestone and zirconia are also a staple in many of our pieces. This ensures no greening or rusting. Our costume jewelry pieces use a range of different brass and copper alloys too. We’re committed to providing premium quality jewelry at affordable price points.
We Offer Secure & Sterilized Shipping!
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent out within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Delivery after processing and leaving the warehouse usually takes about 7 to 12 days to arrive at their destination in the United States but can take longer from time to time. Shipping times can vary depending on locations and may take longer due to customs clearance.
If you have any additional questions, we will be more than happy to assist you through our support system, to contact us please click the contact button on the store. We will answer within 24 hours.
The Lorena Guarantee is what sets us apart from the rest. It entitles you to a one-time repair or replacement of the piece -free of charge within the first year of ownership. Warranty is voided on user damage issues. Warranty does not cover lost/stolen items.